Run Detect

Use the Detect utility to validate the status of the medium changer before using the DPX Device Control Wizard. For UNIX and Linux environments, run ./bin/bexenv prior to running the Detect utility.

To run Detect to validate medium changer status:

  1. On the Controller node, click Start > All Programs > DPX Command Prompt (Run as Administrator).

  2. From the DPX command prompt, navigate to <product-directory>\bin\JB.

  3. Run detect -i.

    The expected result is Device ID \\.\sync_sa# and status 0.

    If the expected result displays, go to step 6.

    If the expected result does not display, enable the Unknown Medium Changer and proceed to the next step.

  4. Run detect -i again.

    The expected result is Device ID \\.\sync_sa# and status 0.

    If the expected result displays, go to step 6.

    If the expected result does not display, install the hardware manufacturer driver for the arm of the tape library. This resolves the Device ID and status of the Medium Changer. Proceed to the next step.

  5. Run detect -i again.

    The expected result is Device ID \\.\Changer# and status 0.

    If the expected result displays, go to step 6.

    If the expected result does not display, contact Catalogic Software Data Protection Technical Support.

  6. If you have not already defined your Enterprise, do it now.

  7. Add controller nodes and device servers to your Enterprise.

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