Installing the Catalogic DPX Client for Microsoft Windows

After reviewing all prerequisites of the Catalogic DPX Client for Microsoft Windows, take the following steps to install the program on the Microsoft Windows system to protect:

Attention! Do not install Catalogic DPX Client on VMs that will be backed up by using Agentless Backup for VMware or Microsoft Hyper-V.

  1. On your workstation, go to Catalogic MySupport website, log in, and go to the product page.

  2. In the product page, go to Software Download > New Installations or deployments > Client Software Installation. Download either one of the installation program of the Catalogic DPX Client for Microsoft Windows in your workstation. Again, the client-only version often suffices. Copy the installation program to the Microsoft Windows system to protect.

  3. Before installing the Catalogic DPX Client for Microsoft Windows, close all programs. Windows Installer Service must be active. If the node is a member of a cluster, start Windows Cluster Service.

  4. Right-click the installation program and click Run as administrator even if you are logged in as Administrator. Follow the instructions in the installation dialog window. The installation program prompts you to read the Software License Agreement; proceed to the next step if you agree.

  5. If you are using the full-version, there is the Setup Type page where you can select and install the optional components in addition to the Catalogic DPX Client for Microsoft Windows:

    Catalogic DPX Proxy Server application for VMware

    You can install the proxy server application for the VMware virtual environment.

    Note. The Catalogic DPX Proxy Server for VMware may consume a considerable amount of resources in the same system. Alternatively, you can deploy a dedicated virtual appliance of this proxy server in the same VMware environment. For more details see The Catalogic DPX Proxy Server Virtual Appliance for VMware.

    Enable SharePoint Services VSS Writer

    This check box is available and selected by default for Microsoft SharePoint nodes. If you are installing on a SharePoint node, the SharePoint VSS Writer service must be started. If VSS Writer is already started, a message indicates that the service is running. If VSS Writer is not started, click through the startup messages that appear.

    OSS Server

    Leave this option unchecked so as not to install Catalogic DPX Open Storage Server which is a deprecated feature. Use Catalogic vStor instead.

    Note. Do not select the Catalogic DPX Open Storage Server unless otherwise instructed by Catalogic Technical Support.

    Click Next to proceed.

  6. The Additional Options window may appear. The presented options vary, depending on the selections on the previous Setup Type dialog. In the Destination Folder page, select the product directory; the default folder is C:\Program Files\DPX\.

  7. If you are installing on a cluster node, a check box alerts you that the installation directory must be the same for all nodes in the cluster and the nodes must not be on shared drives. Select the check box. Click Next.

  8. If you are installing on a SharePoint node, the SharePoint Authentication dialog appears. To access SharePoint applications, DPX must run on a user account that has permission to call into VSS, perform administrative actions on SharePoint, and access database servers. If the local system account has the required privileges, accept the default.

  9. If the SharePoint application is configured so that the local system account does not have the required privileges to access SharePoint, then select Log on with a different account and provide information to log on to an appropriate account.

  10. The Domain field is optional. Use it if needed to identify the account.

  11. Note that in a SharePoint Farm configuration an appropriate account is a domain administrator account that has the permissions by default or a domain account that has the permissions specifically assigned. In a standalone configuration, the Windows Local System account or another non-domain account with the required privileges may be sufficient. Click Next.

  12. In the Add Node to Enterprise page, select Yes, add this node into Enterprise to register this client node to the Enterprise. If you are installing on a cluster node, note that each cluster requires a dedicated node group. Add a cluster node to its dedicated node group. Add only cluster nodes to a cluster node group. If you do not want to add the node to the Enterprise, clear the checked option. You can always add the node later, by using the Configure function on the Java-based DPX Management Interface.

    Leave the Logical Node Name which is the computer name of this Microsoft Windows system by default. Or, you can rename the logical node name in the input field.

    Leave the Node Group Name field "DefaultGroup" which is the default node group. Or, enter a different node group name either to create a new node group in the Enterprise or to specify an existing node group with the same name.

    Click Next to proceed.

  13. In the Master Server page, enter Master Server Hostname. This is the resolvable name of the master server. Click Next.

Tip. Instead of the host name, you can enter the IPv4 of the Catalogic DPX Master Server too.

  1. (Optional) If you are installing on a SharePoint node, a message alerts you to later complete the configuration of the SharePoint node by using the Configure function of the management console.

  2. (Optional) If you are installing the Catalogic DPX Client on a cluster node, the Cluster Setup dialog appears. A cluster dry run should be executed in order to run a test of the cluster configuration. Enter a Virtual Cluster IP and the appropriate Subnet IP. Cluster Dry Run. Eenter required information to define the cluster node.

    • Domain Administrator. Populate all information for the cluster domain administrator.

    • Cluster Name. Enter a unique name, up to 15 characters, for the virtual resource. This is the DNS name of the virtual node. This name must not be the Windows cluster name that appears under the field.

    • Physical Node IP. Select the IP address for the node.

    • Virtual Node IP. Enter the IP address for the virtual resource. This must be an available public network address different from the cluster IP address. When you install on other nodes in the cluster, supply this same IP for each node. This IP cannot be the Windows cluster IP or IP used by any other cluster service.

    • Subnet mask. Enter the subnet mask for the virtual resource. This field is enabled only for the final cluster node.

    • Cluster Network. Select the local network name to use. This field is enabled only for the final cluster node. Click Next.

  3. In the Ready to Install Program dialog, click Install to start installing the Catalogic DPX Client for Microsoft Windows. You may be warned that you do not have enough disk space to successfully install the software.

  4. After the installation completes, the Completion dialog appears. Select the Read additional requirements and install summary check box. This instructs InstallShield to display a summary of the file instNote.txt, which can be found in the logs directory. This file and the summary contain important information about your installation, including any non-fatal errors during installation. Leave it checked and click Finish.

  5. The file instNote.txt appears, along with a prompt to reboot the machine. Click Yes to restart Microsoft Windows immediately or No to restart later. Restart the machine before running any backup jobs.

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