DPX 4.11 Guide
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  • Welcome to DPX!
  • Introduction
    • About DPX
  • Installation and Configuration
    • How to Start – Basic Configuration
      • Protocols Used for Backup and Restore Data Transfer
    • DPX Master Server
      • Deploying DPX with VMware vSphere
        • Auxiliary Tasks for VMware Deployment
      • Deploying DPX with Microsoft Hyper-V
        • Auxiliary Tasks for Hyper-V Deployment
      • DPX Master Server Interface
      • Connecting to DPX Master Server via SSH
      • Configuration
    • DPX Client
      • DPX Client for Microsoft Windows
        • Requirements
        • Installation
        • How to Uninstall
      • DPX Client for Linux
        • Requirements
        • Installation
        • How to Uninstall
      • Automated Deployment of DPX Client
      • Further Actions with DPX Client
    • DPX Proxy Server
      • Deploying DPX Proxy Server for VMware
      • DPX Proxy Server Web Interface
    • DPX Hyper-V Agent
    • Nodes
      • Adding a Client Node to the Master Server during Client Deployment
      • Adding a Client Node from the Master Server Level
      • Adding a vStor Storage Node
      • Adding a Configured Hyper-V Host as a DPX Node
      • Adding Other Node Types to the Master Server
      • Adding a Node Group
    • Devices
      • Adding a Device Cluster
      • Adding a Device
      • Adding a Tape Library
      • Adding a Tape Library Device
    • Media
      • Adding a Media Pool
      • Adding Media Volumes
    • Tape Libraries
      • Tape Library Deployment
      • Tape Library Setup
      • Manual Tape Library Installation
      • Tape Library Verification
      • Manual Tape Library Configuration
      • Setting up LTO Tape Drives for Hardware Encryption
        • Assigning and Unassigning Media to/from Tape Library Slots
    • User Configuration
      • Configure Administrators Window
    • Other Components of the DPX Suite
  • Storage
    • Backup Destinations
    • Tape Storage
    • vStor
    • Disk Directory
    • NetApp
      • NetApp SnapVault Management
        • Terminology for NetApp SnapVault Management
        • NetApp SnapVault Management Setup and Configuration
    • Cloud Storage
      • Registering AWS S3 Cloud Storage
      • Registering a Generic Cloud Storage
  • Backup
    • Introduction and Backup Types
    • File Backup
      • Creating a File Backup Job
        • Job Source Options for File Backup
        • Job Destination Options for File Backup
        • Other Job Options for File Backup
      • Editing a File Backup Job
      • Scheduling a File Backup Job
    • Block Backup
      • Prerequisites
      • Creating a Block Backup Job
        • Job Options for Block Backup
      • Editing a Block Backup Job
      • Scheduling a Block Backup Job
      • Forcing a Base Backup
      • Backing up System State
      • Backing up System Table
      • NetApp SnapVault Management Backup
    • Application Backup
      • Microsoft SQL Server Backup
        • Creating a Microsoft SQL Server Backup Job
        • AlwaysOn Database Backup
      • Microsoft Exchange Server Backup
        • Creating a Microsoft Exchange Server Backup Job
      • Microsoft SharePoint Server Backup
        • SharePoint Installation and Configuration Requirements
        • Creating a Microsoft SharePoint Server Backup Job
      • SAP HANA Backup
      • Oracle Database Backup
        • Creating an Oracle Database Backup Job
      • OpenText GroupWise Backup
        • Creating a GroupWise Backup Job
    • Bare Metal Recovery (BMR) Backup
      • Creating a BMR Backup Job
    • Catalog Backup
      • General Considerations
      • Creating a Catalog Backup Job
        • Job Options for Catalog Backup
      • Editing a Catalog Backup Job
      • Scheduling a Catalog Backup Job
    • NDMP Backup (desktop interface only)
      • Prerequisites
      • Creating an NDMP Backup Job
        • Job Source Options for NDMP Backup
        • Job Destination Options for NDMP Backup
        • Other Job Options for NDMP Backup
      • Editing an NDMP Backup Job
      • Scheduling an NDMP Backup Job
    • Image Backup (desktop interface only)
      • Creating an Image Backup Job
      • Editing an Image Backup Job
      • Scheduling an Image Backup Job
    • Agentless Backup for VMware and Hyper-V
      • Agentless Backup for VMware
        • Agentless Backup for VMware Complements Block Data Protection
        • Agentless VMware Backup Architecture and Data Flow
        • Environmental Requirements for Agentless VMware Backup
        • Best Practices for Agentless VMware Backup
        • Creating an Agentless VMware Backup Job
          • Job Source Options for Agentless VMware Backup
          • Other Job Options for Agentless VMware Backup
        • Editing an Agentless VMware Backup Job
        • Scheduling a VMware Backup Job
        • Application-Consistent Protection
        • Architecture and Data Flow
      • Agentless Backup for Microsoft Hyper-V
        • Creating a Hyper-V Backup Job
        • Editing a Hyper-V Backup Job
        • Scheduling a Hyper-V Backup Job
    • Differential and Incremental Backups
    • Archive
      • Creating an Archive Job for Block Backup
      • Creating an Agentless VMware Archive Job
  • Restore
    • Introduction and Restore Modes
    • Restore Modes in the Web Interface
      • Full VM Restore for VMware
      • Full VM Restore for Hyper-V
      • Instant VM Restore
      • Multi-VM Restore 🆕
        • Job Options for Multi-VM Restore
        • Advanced Filters
      • Agentless File Restore
      • File Restore from Block Backup
        • Advanced Job Options
      • Instant Access
      • Virtualization
      • Application Restore
        • Microsoft SQL Server Restore
        • Microsoft Exchange Server Restore
        • Microsoft Sharepoint Server Restore
        • Oracle Database Restore
        • OpenText GroupWise Restore
      • File Restore from File Backup
        • Job Options for File Restore from File Backup
    • Restore Modes in the Desktop Interface
      • File Restore
        • Creating a File Restore Job
      • Image Restore
        • Creating an Image Restore Job
      • NDMP Restore
        • Creating an NDMP Restore Job
      • Block Restore
        • Creating a Block Restore Job
          • Block Restore Job Options
        • Specifying Mount Points
        • Restoring Block Data with Instant Access
        • Restoring BMR Data with Virtualization
        • NetApp SnapVault Management Restore
      • Agentless VMware Restore
        • Creating an Agentless VMware Restore Job
          • Agentless VMware Restore Job Operations
        • Rapid Return to Production (RRP)
      • Tape Restore
        • Creating a Tape Restore Job
      • Application Restore
      • Scheduling a Restore Job in the Desktop Interface
        • Previewing Scheduled Jobs in the Desktop Interface
      • Restore Job Source Options
    • Catalog Restore
      • Creating a Catalog Restore Job
    • Bare Metal Recovery (BMR) Restore
    • Recovering Archived Backups
      • Recovering a VMware Archive
  • Web Interface
    • Log-in Page
    • Dashboard
    • Job Monitor
    • Job Manager
    • Schedule Overview
    • Reports
      • Reports Templates
    • Nodes
    • Devices & Pools
    • Events
    • Configuring Enterprise Information
    • Configuring Custom SSL Certificates
  • Desktop Interface
    • Connect to DPX Window
    • Main Window
    • Common Menu Bar Options
    • Function Tabs Desktop Interface
      • Backup Tab
      • Restore Tab
      • Monitor Jobs Tab
      • Control Devices Tab
      • Reports Tab
      • Catalog Tab
      • Copy Tab
      • Manage Tapes Tab
      • Configure Tab
      • [Legacy] Analytics Tab
    • Common Function Window Tasks
    • Configuring Parameters
    • Configuring the Enterprises
      • Editing an Enterprise Configuration
      • Configuring Devices
  • BARE METAL RECOVERY
    • Bare Metal Recovery Overview
    • Bare Metal Recovery for Windows
    • Bare Metal Recovery for Linux
    • Recovery from a Replicated or Alternate Data Resource
  • MAINTENANCE
    • Condense
      • Starting a Condense Job
      • Scheduling a Condense Job (desktop interface only)
    • Job-Related Information
      • Job Return Codes
      • Job Status and Available Actions
    • Collecting Logs
    • Getting Node Information
    • File Exclusion Rules
    • Managing Licenses
    • Pre-Scripts and Post-Scripts
    • Updating DPX
      • Command Line Update
      • Online Autoupdate Method
      • Offline Autoupdate Method
  • Miscellaneous
    • Configuring Keyrings
      • Adding a Keyring
      • Adding a Key
    • SNMP Interface
    • Troubleshooting
      • Troubleshooting Unsuccessful Multi-VM Restore Cleanup
      • Troubleshooting Installation of the Catalogic DPX Client on UNIX and UNIX-like Systems
      • Managing the CMAgent Service
    • Technical Support
    • Terminology
    • Acronyms
    • Default Ports
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On this page
  • Restore Scenario 1: Disaster Recovery – All GroupWise Information Lost
  • Restore Scenario 2: Disaster Recovery – One GroupWise Server Lost
  • Restore Scenario 3: Disaster Recovery – Bad Post Office Data
  • Restore Scenario 4: Individual Message Recovery
  • Restore Scenario 5: User Account Recovery
  1. Restore
  2. Restore Modes in the Web Interface
  3. Application Restore

OpenText GroupWise Restore

PreviousOracle Database RestoreNextFile Restore from File Backup

Last updated 4 months ago

Recovery Scenarios for GroupWise 2014 are enumerated in the Administration Guide for Micro Focus Groupwise 2014, which can be found at . The recovery scenarios are in the chapter called Restoring GroupWise Databases from Backup.

For older versions of GroupWise, recovery scenarios are discussed below.

The following sections describes five restore scenarios:

  • Restore Scenario 1: Disaster Recovery – All GroupWise Information Lost

  • Restore Scenario 2: Disaster Recovery – One GroupWise Server Lost

  • Restore Scenario 3: Disaster Recovery – Bad Post Office Data

  • Restore Scenario 4: Individual Message Recovery

  • Restore Scenario 5: User Account Recovery

Restore Scenario 1: Disaster Recovery – All GroupWise Information Lost

If all GroupWise information is lost from an NDS tree, the GroupWise information must first be restored to its original location.

  1. Select the GroupWise resource in the Sources pane in the Restore window.

  2. Select the new location for the restore in the Destination pane.

  3. Run the Restore.

Note. If possible, restore the data to a location with the same server name and directory as the original location.

  1. Use the GroupWise installation CD to extend the NDS schema if NDS was rebuilt from scratch.

  2. Run the agent installation program from the software distribution directory of any new server to:

    • Set up the GRPWISE.NCF file

    • Create startup files for the various GroupWise agents.

  3. Graft the GroupWise resources into NDS. For more information on grafting, see the GroupWise documentation available at .

  4. If services are on servers with different names than their original, do the following:

    1. Connect to the primary domain.

    2. Make the appropriate changes.

    3. Rebuild other domain and post office address books to distribute the new locations and changes.

Restore Scenario 2: Disaster Recovery – One GroupWise Server Lost

If only one server with GroupWise services is lost, the restore process is less complicated than Scenario 1. In this case, the restore procedures in Scenario 1 can be used, although step 4 can be skipped. If the GroupWise server with the primary domain information was lost, do the following:

  1. Promote a secondary domain to the primary. If the secondary domain does not exist, use the Scenario 1 procedures (except step 4).

  2. Redo and verify all GroupWise domain links based on the new domain topology.

  3. Rebuild the lost domain on the new server.

  4. Change and verify all domain links as necessary.

  5. Promote the restored server’s domain back to primary, if desired.

Restore Scenario 3: Disaster Recovery – Bad Post Office Data

If current post office information has been corrupted, it must be overwritten with the restored data.

  1. Bring down the POA (post office agent).

  2. Run DPX and restore the post office to its original location.

  3. Rebuild the post office address book (wphost.db) from its parent domain.

  4. Restart the POA.

Restore Scenario 4: Individual Message Recovery

For restoring individual email messages, the post office is restored to a separate location and then accessed as a GroupWise Restore Area.

  1. Using DPX, restore the GroupWise post office to a separate area.

  2. Set up a restore area.

    1. In ConsoleOne, click Tools > GroupWise System Operations > Restore Area Management.

    2. Click Create to set up a new restore area.

    3. On the Identification tab, specify a unique name for the new restore area. If desired, provide a lengthier description to further identify the restore area.

    4. In the UNC Path field, browse and select the directory you want to use as a restore area.

    5. Click the Membership tab.

    6. Click Add to select one or more post offices or users that need access to the new restore area, then click OK to add them to the membership list.

    7. When the membership list is complete, click OK to create the new restore area.

  3. Verify that the users who access the storage area have read and write file system access to that directory. This step provides users with the File > Open Backup option on their Micro Focus GroupWise clients

  4. Click and select File > Open Backup from the menu bar.

    Users are given access to their files from the restored post office information.

  5. In the right pane, select individual items to restore. Right-click and select Restore from the context menu.

  6. When you are finished restoring items to your live mailbox, Click and select File > Open Backup from the menu bar again. This removes the check mark from the Open Backup option, and you are returned to your live mailbox.

Restore Scenario 5: User Account Recovery

If a user’s GroupWise account was deleted and the user’s email exists in a specific backup, use the following procedure:

  1. Identify the deleted account’s Object ID.

  2. Set up a restore area.

    1. In ConsoleOne, click Tools > GroupWise System Operations > Restore Area Management.

    2. Click Create to set up a new restore area.

    3. On the Identification tab, specify a unique name for the new restore area. If desired, provide a lengthier description to further identify the restore area.

    4. In the UNC Path field, browse and select the directory you want to use as a restore area.

    5. Click the Membership tab.

    6. . Click Add, select one or more post offices or users that need access to the new restore area, then click OK to add them to the membership list.

    7. When the membership list is complete, click OK to create the new restore area.

    8. Grant the POA (post office agent) read and write privileges to the new restore area.

  3. Using DPX, make available a backup copy of a domain database (wpdomain.db) where the deleted GroupWise account still exists.

  4. In ConsoleOne, click Tools > GroupWise Utilities > Recover Deleted Account.

    1. Browse and select the backup copy of the domain database.

    2. Select the user or resource that you need to recover the account for.

    3. Click Next.

    4. If desired, click Save to Clipboard, paste it into a file, then save or print it.

    5. Click Next.

    6. Click Finish. The Success screen appears.

    7. Click Done.

  5. At this point, you have restored the user’s or resource’s GroupWise account into the GroupWise system. However, this does not restore ownership of resources, nor does the account's mailbox contain items yet.

  6. In ConsoleOne, browse to and select a User object for which you need to restore mailbox items.

  7. Click Tools > GroupWise Utilities > Backup/Restore Mailbox.

  8. The Restore tab is automatically selected for you, with the restore area and directory location displayed for verification.

  9. Click Yes to restore the selected user’s mailbox items into his or her mailbox.

  10. Click OK.

Restart GroupWise Client and allow some time to finish the restore process. For more information on Restore Area Management, Recover Deleted Account, Backup/Restore Mailbox, see the GroupWise 6.0 and higher documentation available at .

http://www.Micro Focus.com/documentation
http://support.MicroFocus.com
http://support.MicroFocus.com