Troubleshooting

Agent Logs

Logs created by GuardMode Agent are stored by default in the following directories:

Windows

C:\Program Files\DPX\Catalogic Guard Mode Agent\Logs

Linux

/<path to guardmode agent>/Logs

In that folder the user is able to find:

• Install log, providing a complete description of the installation process, which allows to learns if the process was successful or if there were any issues. The file's name is install.log.

• gm-agent logs, which contain all data related to the Agent's work. The file name contains the date of particular log in yyyy-mm-dd format, for example: logs from Jun 1, 2022 would be named gm-agent20220601.log.

• Notifications log, listing registered events that have been spotted by GMA. The format of this file is gm-agent-notificationsYYYY-mm-dd.log.