Collecting Logs
General logs
Go to the
Logs
section (top bar)You'll see directories for
api
,appserver
,cloudserver
,cloudagent
and one directory for each node (same as their names)To download all logs - click the button
Download all logs
which will generate an archive containing all logsTo download a specific file - browse to the directory and click the name of the log
Note. By downloading logs from WebUI you can also download logs for vPlus Cloud server and agent.
Backup-related logs
Go to the VM details and
backup history
tabClick the second icon on the right of the backup you want to collect logs for
Downloaded file is
vprotect_daemon.log
file filtered, so it should contain only entries related to the tasks of backup/restore operations related to this backup
Directly from the operating system
vPlus Node
Log files are stored in this folder: /opt/vprotect/logs/<node_name>
:
vprotect_client.log
- stores CLI-related messagesvprotect_daemon.log
- stores vPlus Node's engine-related message
vPlus Server
Log files are stored in:
/opt/vprotect/logs/appserver
- application server (hosting vPlus Server) messages/opt/vprotect/logs/api
- vPlus Server application logs
Tape manager
For tape manager, logs are stored in /opt/vprotect/logs/tm
a directory on the host where sbr-tape-manager service is installed.
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